178,382.53 $
HP Critical Service brings you the best of both worlds: expert proactive services to keep your mission-critical multivendor hardware and software available 24×7 – plus fast reactive support for seamless resolution whenever unforeseeable problems crop up. This HP Care Pack service helps you understand and avoid the causes of downtime, meet your availability-level commitments, and enjoy the multiple benefits of collaboration with a true IT support partner.
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HPE Critical Service with Defective Media Retention – extended service agreement – 5 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 5 years |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
General | |
Full Contract Period | 5 years |
Location | On-site |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Details | |
Service & Support | Extended service agreement – parts and labour – 5 years – on-site – repair time: 6 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – availability: 24 hours a day / Monday-Sunday ¦ Product info support – inspection – 5 years ¦ New releases update – quarterly updates – 5 years ¦ Technical support – remote monitoring – 5 years ¦ Defective media retention – 5 years |
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