HPE Foundation Care 24×7 Service Post Warranty extended service agreement – 1 year – on-site
795.08 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care 24×7 Service Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE SB1760c, SB3000c; LTO-4 Ultrium; LTO-5 Ultrium; StorageWorks SB1760c, SB3000c; StorageWorks Ultrium 1760, 1840, 232, 448, 448c, 460, 460m, 920, SB920c; StoreEver 6250, LTO-3, LTO-4, LTO-6; StoreEver LTO-5 Ultrium; Ultrium 1840, 448, 920 |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE SB1760c Tape Blade, SB3000c Tape Blade ¦ HPE LTO-4 Ultrium 1760, 1840 ¦ HPE LTO-5 Ultrium 3000, 3280 ¦ HPE StorageWorks SB1760c Tape Blade, SB3000c Tape Blade ¦ HPE StorageWorks Ultrium 1760, 1840, 232, 448, 448c Tape Blade, 460, 460m, 920, SB920c ¦ HPE StoreEver 6250, LTO-3 Ultrium 920, LTO-4 Ultrium 1760, LTO-6 Ultrium 6650 ¦ HPE StoreEver LTO-5 Ultrium 3000 SAS External Tape Drive, 3280 ¦ HPE Ultrium 1840, 448, 920 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ New releases update – 1 year |
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