HPE Foundation Care 24×7 Service Post Warranty extended service agreement – 1 year – on-site
687.50 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care 24×7 Service Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | LTO-5 Ultrium; Rack-Mount Kit LTO-4; StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit; StorageWorks Rack-Mount Kit Ultrium 1760, Ultrium 448, Ultrium 920; StorageWorks Ultrium 1760, 448, 920; StoreEver 6250, LTO-5, LTO-7, SCSI Rack-mount Kit; StoreEver LTO-5 Ultrium; Ultrium 448, 920 |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE LTO-5 Ultrium 3000 ¦ HPE Rack-Mount Kit LTO-4 Ultrium 1760 ¦ HPE StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit ¦ HPE StorageWorks Rack-Mount Kit Ultrium 1760 Drive, Ultrium 448 Drive, Ultrium 920 Drive ¦ HPE StorageWorks Ultrium 1760, 448, 448 with HBA and Rack Mount Bundle, 920, 920 with HBA and Rack Mount Bundle ¦ HPE StoreEver 6250, LTO-5 Ultrium 3000, LTO-7 Ultrium 15000, SCSI Rack-mount Kit ¦ HPE StoreEver LTO-5 Ultrium 3000 SAS Internal Tape Drive ¦ HPE Ultrium 448, 920 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ New releases update – 1 year |
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