1,788.30 $
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.
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HPE Foundation Care 24×7 Service with Comprehensive Defective Material Retention – extended service agreement – 3 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 3 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | HPE 8/24 Base (16) Full Fabric Ports Enabled SAN Switch, 8/8 (8) Full Fabric Ports Enabled SAN Switch, 8/8 Base (0) e-port SAN Switch, SN3000, SN3000B 16Gb 24-port/12-port Active Fibre Channel Switch, SN3000B 16Gb 24-port/24-port Active Fibre Channel Switch |
General | |
Full Contract Period | 3 years |
Location | On-site |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE 8/24 Base (16) Full Fabric Ports Enabled SAN Switch, 8/8 (8) Full Fabric Ports Enabled SAN Switch, 8/8 Base (0) e-port SAN Switch, SN3000, SN3000B 16Gb 24-port/12-port Active Fibre Channel Switch, SN3000B 16Gb 24-port/24-port Active Fibre Channel Switch |
Details | |
Service & Support | Extended service agreement – parts and labour – 3 years – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ New releases update – 3 years ¦ Comprehensive defective material retention – 3 years |
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