480.19 $
With HPE Foundation Care, you can minimize the time spent on troubleshooting, monitoring, and remediating while maintaining availability within limited budgets and resources. HPE Foundation Care 24×7 Service offers 24×7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
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| HPE Foundation Care 24×7 Service with Comprehensive Defective Material Retention Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE DAT 160; DAT 160, 72; StorageWorks DAT 160, DAT 320, DAT 40, DAT 72 |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE DAT 160 USB External Tape Drive ¦ HPE DAT 160, 72 ¦ HPE StorageWorks DAT 160 External Tape Drive, DAT 160 USB External Tape Drive, DAT 320 SAS External Tape Drive, DAT 320 USB External Tape Drive, DAT 40 USB External Tape Drive, DAT 72 External Tape Drive, DAT 72 USB External Tape Drive, DAT 72 USB Internal Tape Drive |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ New releases update – 1 year ¦ Comprehensive defective material retention – 1 year |
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