HPE Foundation Care 24×7 Service with Defective Media Retention Post Warranty extended service agreement – 1 year – on-site
4,514.72 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care 24×7 Service with Defective Media Retention Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE P4500 G2 MDL SAS Storage System, P4500 G2 SAS Storage System; LeftHand P4500 G2 MDL SAS Storage System, P4500 G2 SAS Storage System; StorageWorks P4500 G2 MDL SAS Storage System, P4500 G2 SAS Storage System |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE P4500 G2 MDL SAS Storage System, P4500 G2 SAS Storage System ¦ HPE LeftHand P4500 G2 MDL SAS Storage System, P4500 G2 SAS Storage System ¦ HPE StorageWorks P4500 G2 MDL SAS Storage System, P4500 G2 SAS Storage System |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ New releases update – 1 year ¦ Defective media retention – 1 year |
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