303.07 $
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.
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HPE Foundation Care Call-To-Repair Service – extended service agreement – 3 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 3 years |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | HPE MSR930, MSR930 (NA), MSR930 3G Router, MSR930 4G LTE/3G CDMA, MSR930 4G LTE/3G WCDMA, MSR930 4G LTE/3G WCDMA Global Router, MSR930 Router |
General | |
Full Contract Period | 3 years |
Location | On-site |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE MSR930, MSR930 (NA), MSR930 3G Router, MSR930 4G LTE/3G CDMA, MSR930 4G LTE/3G WCDMA, MSR930 4G LTE/3G WCDMA Global Router, MSR930 Router |
Details | |
Service & Support | Extended service agreement – parts and labour – 3 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 3 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years |
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