HPE Foundation Care Call-To-Repair Service extended service agreement – 4 years – on-site
6,125.91 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care Call-To-Repair Service – extended service agreement – 4 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | H3C Converged Expansion 3360, Converged Expansion 3370; HPE D2600, D2700, D3600, D3700; Disk Enclosure D2600, D2700; StorageWorks Disk Enclosure D2600, D2700; StoreEasy 25 SFF Disk Enclosure |
| General | |
| Full Contract Period | 4 years |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | H3C Converged Expansion 3360, Converged Expansion 3370 ¦ HPE D2600, D2700, D3600, D3700 ¦ HPE Disk Enclosure D2600, D2700 ¦ HPE StorageWorks Disk Enclosure D2600, D2700 ¦ HPE StoreEasy 25 SFF Disk Enclosure |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 4 Years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 4 Years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 4 Years ¦ New releases update – 4 Years ¦ Product info support – web knowledge base access – 4 Years |
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