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HPE Foundation Care Call-To-Repair Service extended service agreement – 4 years – on-site

45,058.12 $

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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SKU: U2LP2E Category:

Description

HPE Foundation Care Call-To-Repair Service – extended service agreement – 4 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 4 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For StoreOnce 4700 Backup
General
Full Contract Period 4 years
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE StoreOnce 4700 Backup
Details
Service & Support Extended service agreement – parts and labour – 4 Years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 4 Years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 4 Years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 4 Years ¦ New releases update – 4 Years ¦ Product info support – web knowledge base access – 4 Years

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