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HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention extended service agreement – 1 year – on-site

2,554.53 $

HPE Foundation Care Call-to-Repair Service offers 24×7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24×7 with a 2-hour response time.

in stock

SKU: U2MQ7PE Category:

Description

HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention – extended service agreement – 1 year – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For HPE P2000, P2000 G3; Modular Smart Array 1040, 2040, 2040 10Gb, P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3; StorageWorks Modular Smart Array P2000, P2000 2.5-in, P2000 3.5-in, P2000 G3
General
Full Contract Period 1 year
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE P2000 DC-power SFF Chassis, P2000 G3, P2000 G3 FC Dual Controller, P2000 G3 iSCSI Dual Controller ¦ HPE Modular Smart Array 1040 Dual Controller LFF Storage, 1040 Dual Controller SFF Bundle, 1040 Dual Controller SFF Storage, 2040 10Gb iSCSI Dual Controller SFF Bundle, 2040 Dual Controller SFF Bundle, 2040 FC Dual Controller SFF Bundle, 2040 LFF Chassis, 2040 LFF DC-power Chassis, 2040 SAN Dual Controller LFF Storage, 2040 SAN Dual Controller SFF Bundle, 2040 SAN Dual Controller SFF Storage, 2040 SAN w/o SFP Bundle Performance Tier, 2040 SAN w/o SFP SFF Bundle, 2040 SAS Controller, 2040 SAS Dual Controller LFF Storage, 2040 SAS Dual Controller SFF Bundle, 2040 SAS Dual Controller SFF Bundle Performance Tier, 2040 SAS Dual Controller SFF Storage, 2040 SFF Chassis, 2040 SFF DC-power Chassis, P2000 2.5-in Drive Bay Chassis, P2000 3.5-in Drive Bay Chassis, P2000 DC-power LFF Chassis, P2000 G3 10GbE iSCSI Dual Controller LFF Array System, P2000 G3 10GbE iSCSI Dual Controller SFF Array System, P2000 G3 FC Dual Controller LFF Modular Smart Array System, P2000 G3 FC Dual Controller SFF Array, P2000 G3 FC Dual Controller SFF Bundle, P2000 G3 FC Dual Controller SFF Modular Smart Array System, P2000 G3 FC/iSCSI Dual Combo Controller LFF Array System, P2000 G3 FC/iSCSI Dual Combo Controller SFF Array, P2000 G3 FC/iSCSI Dual Combo Controller SFF Array System, P2000 G3 FC/iSCSI Dual Combo Controller SFF Bundle, P2000 G3 FC/iSCSI Dual Combo Controller SFF Modular Smart Array System, P2000 G3 iSCSI Dual Controller LFF Array System, P2000 G3 iSCSI Dual Controller SFF Array, P2000 G3 iSCSI Dual Controller SFF Array System, P2000 G3 iSCSI Dual Controller SFF Bundle, P2000 G3 iSCSI Dual Controller SFF MDL Bundle, P2000 G3 SAS Dual Controller LFF Array System, P2000 G3 SAS Dual Controller SFF Array, P2000 G3 SAS Dual Controller SFF Array System, P2000 G3 SAS Dual Controller SFF Bundle, P2000 G3 SAS MSA Dual Controller LFF Array System
Details
Service & Support Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ Comprehensive defective material retention – 1 year

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