HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention extended service agreement – 3 years – on-site
5,643.08 $
HPE Foundation Care Call-to-Repair Service offers 24×7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24×7 with a 2-hour response time.
in stock
Description
| HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | H3C Converged Expansion 3360, Converged Expansion 3370; HPE D2600, D2700, D3600, D3700; Disk Enclosure D2600, D2700; StorageWorks Disk Enclosure D2600, D2700; StoreEasy 25 SFF Disk Enclosure |
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | H3C Converged Expansion 3360, Converged Expansion 3370 ¦ HPE D2600, D2700, D3600, D3700 ¦ HPE Disk Enclosure D2600, D2700 ¦ HPE StorageWorks Disk Enclosure D2600, D2700 ¦ HPE StoreEasy 25 SFF Disk Enclosure |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 3 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ Comprehensive defective material retention – 3 years |
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