HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention extended service agreement – 5 years – on-site
17,726.98 $
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention – extended service agreement – 5 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | Mellanox InfiniBand FDR Modular Line Board, InfiniBand QDR Modular Fabric Board, InfiniBand QDR Modular Line Board, InfiniBand QDR/FDR Modular Management Board, InfiniBand QDR/FDR10 36P, QDR/FDR10 36P; QLogic IB QDR 18, IB QDR DDR 24; Voltaire QDR |
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | Mellanox InfiniBand FDR Modular Line Board, InfiniBand QDR Modular Fabric Board, InfiniBand QDR Modular Line Board, InfiniBand QDR/FDR Modular Management Board, InfiniBand QDR/FDR10 36P RAF Managed Switch, InfiniBand QDR/FDR10 36P RAF Switch, InfiniBand QDR/FDR10 36P Switch, QDR/FDR10 36P Managed Switch ¦ QLogic IB QDR 18 Port Leaf Module, IB QDR DDR 24 Port Leaf Module ¦ Voltaire QDR |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 5 years – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 5 years – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ Comprehensive defective material retention – 5 years |
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