HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty extended service agreement – 1 year – on-site
716.36 $
HPE Foundation Care Call-to-Repair Service offers 24×7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24×7 with a 2-hour response time.
in stock
Description
| HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE DAT 160; DAT 160, 72; StorageWorks DAT 160, DAT 320, DAT 40, DAT 72 |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE DAT 160 USB External Tape Drive ¦ HPE DAT 160, 72 ¦ HPE StorageWorks DAT 160 External Tape Drive, DAT 160 USB External Tape Drive, DAT 320 SAS External Tape Drive, DAT 320 USB External Tape Drive, DAT 40 USB External Tape Drive, DAT 72 External Tape Drive, DAT 72 USB External Tape Drive, DAT 72 USB Internal Tape Drive |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ Comprehensive defective material retention – 1 year |
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