HPE Foundation Care Next Business Day Service extended service agreement – 4 years – on-site
997.14 $
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care Next Business Day Service – extended service agreement – 4 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | Brocade 16Gb/16 SAN Switch for BladeSystem c-Class, 16Gb/16 SAN Switch for HP BladeSystem c-Class, 16Gb/28 SAN Switch for HP BladeSystem c-Class, 8/12c SAN Switch for BladeSystem c-Class; 8Gb SAN Switch 8/12c, 8/24c |
| General | |
| Full Contract Period | 4 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | Brocade 16Gb/16 SAN Switch for BladeSystem c-Class, 16Gb/16 SAN Switch for HP BladeSystem c-Class, 16Gb/28 SAN Switch for HP BladeSystem c-Class, 8/12c SAN Switch for BladeSystem c-Class ¦ Brocade 8Gb SAN Switch 8/12c, 8/24c |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 4 Years – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 4 Years ¦ New releases update – 4 Years ¦ Product info support – web knowledge base access – 4 Years |
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