HPE Foundation Care Next Business Day Service Post Warranty extended service agreement – 1 year – on-site
276.83 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care Next Business Day Service Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | DAT 72; StorageWorks DAT 320 USB Internal Tape Drive with 1U USB Rack-Mount Kit, USB Rack-Mount Kit; StorageWorks Rack-Mount Kit DAT 160 drive, DAT 72 drive; StoreEver DAT 160 USB in 1U Rack-mount Kit, USB Rack-mount Kit |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE DAT 72 ¦ HPE StorageWorks DAT 320 USB Internal Tape Drive with 1U USB Rack-Mount Kit, USB Rack-Mount Kit ¦ HPE StorageWorks Rack-Mount Kit DAT 160 drive, DAT 72 drive ¦ HPE StoreEver DAT 160 USB in 1U Rack-mount Kit, USB Rack-mount Kit |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year |
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