1,447.17 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
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HPE Foundation Care Next Business Day Service Post Warranty – extended service agreement – 1 year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | HPE MSL4048; StorageWorks MSL4048; StoreEver MSL4048, MSL4048 LTO-5 |
General | |
Full Contract Period | 1 year |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE MSL4048 Ultrium 1760, MSL4048 Ultrium 1840, MSL4048 Ultrium 3000, MSL4048 Ultrium 3280 ¦ HPE StorageWorks MSL4048 Ultrium 1760, MSL4048 Ultrium 1840, MSL4048 Ultrium 3000, MSL4048 Ultrium 3280 ¦ HPE StoreEver MSL4048, MSL4048 LTO-5 Ultrium 3000, MSL4048 Ultrium 15000, MSL4048 Ultrium 3000, MSL4048 Ultrium 6250 |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year |
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