HPE Foundation Care Next Business Day Service Post Warranty extended service agreement – 1 year – on-site
207.29 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care Next Business Day Service Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | HPE DAT 160; DAT 160, 72; StorageWorks DAT 160, DAT 320, DAT 40, DAT 72 |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE DAT 160 USB External Tape Drive ¦ HPE DAT 160, 72 ¦ HPE StorageWorks DAT 160 External Tape Drive, DAT 160 USB External Tape Drive, DAT 320 SAS External Tape Drive, DAT 320 USB External Tape Drive, DAT 40 USB External Tape Drive, DAT 72 External Tape Drive, DAT 72 USB External Tape Drive, DAT 72 USB Internal Tape Drive |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year |
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