3,000.63 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
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HPE Foundation Care Next Business Day Service Post Warranty – extended service agreement – 1 year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | HPE MSL8096 Ultrium 1840, MSL8096 Ultrium 3000, MSL8096 Ultrium 3280; StorageWorks MSL8048, MSL8096 Ultrium 1760, MSL8096 Ultrium 1840, MSL8096 Ultrium 3000, MSL8096 Ultrium 3280; StoreEver MSL8096 Ultrium 6250 |
General | |
Full Contract Period | 1 year |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE MSL8096 Ultrium 1840, MSL8096 Ultrium 3000, MSL8096 Ultrium 3280 ¦ HPE StorageWorks MSL8048, MSL8096 Ultrium 1760, MSL8096 Ultrium 1840, MSL8096 Ultrium 3000, MSL8096 Ultrium 3280 ¦ HPE StoreEver MSL8096 Ultrium 6250 |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year |
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