HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement – 4 years – on-site
2,429.89 $
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
in stock
Description
| HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention – extended service agreement – 4 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | LTO-5 Ultrium 3000; Rack-Mount Kit LTO-4 Ultrium 1760; StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit; StoreEver 6250, LTO-5 Ultrium 3000, LTO-7 Ultrium 15000, SCSI Rack-mount Kit; Ultrium 920 |
| General | |
| Full Contract Period | 4 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE LTO-5 Ultrium 3000 ¦ HPE Rack-Mount Kit LTO-4 Ultrium 1760 ¦ HPE StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit ¦ HPE StoreEver 6250, LTO-5 Ultrium 3000, LTO-7 Ultrium 15000, SCSI Rack-mount Kit ¦ HPE Ultrium 920 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 4 Years – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 4 Years ¦ New releases update – 4 Years ¦ Product info support – web knowledge base access – 4 Years ¦ Comprehensive defective material retention – 4 Years |
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