HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement – 1 year – on-site
1,036.50 $
HPE Foundation Care Services provide support that helps you meet today’s IT demands, and evolve for tomorrow. You are offered five service levels that are easier to understand, easier to align to your business needs, and easier to buy. They are also more personalized to deliver the information you need, when and where you need it.
HPE Foundation Care Next Business Day Service offers a next-business-day on-site response with coverage available nine hours per day between 8:00 a.m. and 5:00 p.m. local time, on business days Monday through Friday, excluding on Hewlett Packard Enterprise holidays. Software support is provided with a two-hour response time.
in stock
Description
| HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | 1/8 G2 Tape Autoloader Ultrium 1760, Ultrium 3000; StorageWorks 1/8 G2 Tape Autoloader Ultrium 1760, Ultrium 3000, Ultrium 920; 1/8 Tape Autoloader Ultrium 448; StoreEver 1/8 G2 Ultrium 15000, Ultrium 3000, Ultrium 6250 |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE 1/8 G2 Tape Autoloader Ultrium 1760, Ultrium 3000 ¦ HPE StorageWorks 1/8 G2 Tape Autoloader Ultrium 1760, Ultrium 3000, Ultrium 920 ¦ HPE StorageWorks 1/8 Tape Autoloader Ultrium 448 ¦ HPE StoreEver 1/8 G2 Ultrium 15000, Ultrium 3000, Ultrium 6250 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ Comprehensive defective material retention – 1 year |
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