548.42 $
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty – extended service agreement – 1 year – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | HPE 8/24 Base, 8/24 SAN Switch, 8/8, 8/8 Base, SN3000, SN3000B 16Gb 24-port/12-port Active Fibre Channel Switch, SN3000B 16Gb 24-port/24-port Active Fibre Channel Switch; StorageWorks 8/8, 8/8 Base, SAN Switch 8/24 Base |
General | |
Full Contract Period | 1 year |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE 8/24 Base (16) Full Fabric Ports Enabled SAN Switch, 8/24 SAN Switch, 8/8 (8) Full Fabric Ports Enabled SAN Switch, 8/8 Base (0) e-port SAN Switch, SN3000, SN3000B 16Gb 24-port/12-port Active Fibre Channel Switch, SN3000B 16Gb 24-port/24-port Active Fibre Channel Switch ¦ HPE StorageWorks 8/8 (8) Full Fabric Ports Enabled SAN Switch, 8/8 Base (0) e-port SAN Switch, SAN Switch 8/24 Base |
Details | |
Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ Comprehensive defective material retention – 1 year |
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