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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement – 1 year – on-site
738.67 $
HPE Foundation Care Services provide support that helps you meet today’s IT demands, and evolve for tomorrow. You are offered five service levels that are easier to understand, easier to align to your business needs, and easier to buy. They are also more personalized to deliver the information you need, when and where you need it.
HPE Foundation Care Next Business Day Service offers a next-business-day on-site response with coverage available nine hours per day between 8:00 a.m. and 5:00 p.m. local time, on business days Monday through Friday, excluding on Hewlett Packard Enterprise holidays. Software support is provided with a two-hour response time.
in stock
Description
| HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | HPE P2000 Dual I/O DC-power Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure; Modular Smart Array 2000 Dual I/O, 2040 LFF Disk Enclosure, Dual I/O DC-power Drive Enclosure, P2000 Dual I/O LFF Drive Enclosure; StorageWorks Modular Smart Array 2000 Dual I/O, P2000 Dual I/O LFF Drive Enclosure |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE P2000 Dual I/O DC-power Drive Enclosure, P2000 Dual I/O SFF Drive Enclosure ¦ HPE Modular Smart Array 2000 Dual I/O, 2040 LFF Disk Enclosure, Dual I/O DC-power Drive Enclosure, P2000 Dual I/O LFF Drive Enclosure ¦ HPE StorageWorks Modular Smart Array 2000 Dual I/O, P2000 Dual I/O LFF Drive Enclosure |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ Comprehensive defective material retention – 1 year |
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