HPE Premium Support technical support – for HPE Easy Connect – 5 years

5,800.52 $

In the always-on economy, businesses run 24 hours a day. Your customers are online day and night. This is why your IT staff needs fast 24-hour access to HPE experts who can diagnose and resolve issues as well as give advice on HPE Software features. Enterprise Standard gives your business the right level of service to meet the demands of the growing economy. HP provides high-quality Software Support services that address all aspects of your software application lifecycle needs. With HP, you have access to software coupled with the perfect services and support.

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SKU: Q2B63A Category:

Description

HPE Premium Support – technical support – for HPE Easy Connect – 5 years
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 5 years
Service Availability 24 hours a day / 7 days a week
Software Title HPE Easy Connect
General
Full Contract Period 5 years
Service Availability 24 hours a day / 7 days a week
Service Included Phone consulting
Type Technical support
Details
Service & Support Technical support – 5 years – response time: 30 min availability: 24 hours a day / Monday-Sunday – severity level 1 ¦ Technical support – 5 years – response time: 1 hour availability: 24 hours a day / Monday-Sunday – severity level 2 ¦ Technical support – 5 years – response time: 1 day availability: 9 hours a day / Monday-Friday – severity level 3/4 ¦ E-mail consulting – 5 years ¦ Web support – 5 years ¦ Phone consulting – 5 years
Software
Installation Type Locally installed
Software Title HPE Easy Connect

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