5,800.52 $
In the always-on economy, businesses run 24 hours a day. Your customers are online day and night. This is why your IT staff needs fast 24-hour access to HPE experts who can diagnose and resolve issues as well as give advice on HPE Software features. Enterprise Standard gives your business the right level of service to meet the demands of the growing economy. HP provides high-quality Software Support services that address all aspects of your software application lifecycle needs. With HP, you have access to software coupled with the perfect services and support.
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HPE Premium Support – technical support – for HPE Easy Connect – 5 years | |
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Service & Support | Technical support |
Service Included | Phone consulting |
Full Contract Period | 5 years |
Service Availability | 24 hours a day / 7 days a week |
Software Title | HPE Easy Connect |
General | |
Full Contract Period | 5 years |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Phone consulting |
Type | Technical support |
Details | |
Service & Support | Technical support – 5 years – response time: 30 min availability: 24 hours a day / Monday-Sunday – severity level 1 ¦ Technical support – 5 years – response time: 1 hour availability: 24 hours a day / Monday-Sunday – severity level 2 ¦ Technical support – 5 years – response time: 1 day availability: 9 hours a day / Monday-Friday – severity level 3/4 ¦ E-mail consulting – 5 years ¦ Web support – 5 years ¦ Phone consulting – 5 years |
Software | |
Installation Type | Locally installed |
Software Title | HPE Easy Connect |
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