208.60 $
Turning off the office lights at the end of the day doesn’t mean business is closed. Because your business needs to stay up and running 365 x 24 x 7, HP Proactive 24 Services collaborates with your IT staff to provide around-the-clock monitoring, 365 x 24 x 7 issue resolution, four-hour onsite response for hardware issues, and sound advice. HP assesses your infrastructure to find areas needing improvement and assign an account support manager, design an account support plan, offer operating system patch analysis and management, and monitor for firmware/software updates.
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HPE Proactive 24 – extended service agreement – 5 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 5 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
General | |
Full Contract Period | 5 years |
Location | On-site |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Details | |
Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote monitoring – 5 years ¦ New releases update – 5 years |
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