882.99 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
in stock
| HPE Proactive Care 24×7 Service Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | LTO-5 Ultrium; Rack-Mount Kit LTO-4; StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit; StorageWorks Rack-Mount Kit Ultrium 1760, Ultrium 448, Ultrium 920; StorageWorks Ultrium 1760, 448, 920; StoreEver 6250, LTO-5, LTO-7, SCSI Rack-mount Kit; StoreEver LTO-5 Ultrium; Ultrium 448, 920 |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE LTO-5 Ultrium 3000 ¦ HPE Rack-Mount Kit LTO-4 Ultrium 1760 ¦ HPE StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit ¦ HPE StorageWorks Rack-Mount Kit Ultrium 1760 Drive, Ultrium 448 Drive, Ultrium 920 Drive ¦ HPE StorageWorks Ultrium 1760, 448, 448 with HBA and Rack Mount Bundle, 920, 920 with HBA and Rack Mount Bundle ¦ HPE StoreEver 6250, LTO-5 Ultrium 3000, LTO-7 Ultrium 15000, SCSI Rack-mount Kit ¦ HPE StoreEver LTO-5 Ultrium 3000 SAS Internal Tape Drive ¦ HPE Ultrium 448, 920 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year ¦ Technical support – remote diagnosis – 1 year ¦ Technical support – phone consulting – 1 year – availability: 24 hours a day / Monday-Sunday |
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