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| HPE Proactive Care 24×7 Service Post Warranty – extended service agreement (renewal) – 1 year – on-site | |
|---|---|
| Type | Extended service agreement (renewal) |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE Survivable Branch Communication zl Module powered by Microsoft Lync |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE Survivable Branch Communication zl Module powered by Microsoft Lync |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 1 year ¦ New releases update – 1 year ¦ Product info support – web knowledge base access – 1 year |
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