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HPE Proactive Care 24×7 Service with Comprehensive Defective Material Retention – extended service agreement – 5 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 5 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | FlexFabric 5930 2QSFP+ 2-slot, 5930 2-slot 2QSFP+ Back-to-Front AC Bundle, 5930 32QSFP+, 5930 4-slot, 5930-2Slot+2QSFP+ TAA-compliant, 5930-32QSFP+ TAA-Compliant, 5930-4Slot TAA-Compliant, 5940 32QSFP+ |
General | |
Full Contract Period | 5 years |
Location | On-site |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE FlexFabric 5930 2QSFP+ 2-slot, 5930 2-slot 2QSFP+ Back-to-Front AC Bundle, 5930 32QSFP+, 5930 4-slot, 5930-2Slot+2QSFP+ TAA-compliant, 5930-32QSFP+ TAA-Compliant, 5930-4Slot TAA-Compliant, 5940 32QSFP+ |
Details | |
Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: 4 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 5 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 5 years ¦ New releases update – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ Comprehensive defective material retention – 5 years |
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