HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement – 1 year – on-site
3,147.57 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualised environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks, and networks.
in stock
Description
| HPE Proactive Care Call-To-Repair Service Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | 1/8 G2 Tape Autoloader; StorageWorks DLT1 1280 SuperLoader, SSL1016 Tape Autoloader; StorageWorks 1/8 G2 Tape Autoloader; 1/8 Tape Autoloader; SSL1016 Tape Autoloader; StoreEver 1/8 G2 |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE 1/8 G2 Tape Autoloader Ultrium 1760, Ultrium 3000 ¦ HPE StorageWorks DLT1 1280 SuperLoader, SSL1016 Tape Autoloader ¦ HPE StorageWorks 1/8 G2 Tape Autoloader Ultrium 1760, Ultrium 232, Ultrium 3000, Ultrium 448, Ultrium 920 ¦ HPE StorageWorks 1/8 Tape Autoloader DLT VS80, SDLT 320, Ultrium 230, Ultrium 232, Ultrium 448, Ultrium 460, Ultrium 960 ¦ HPE StorageWorks SSL1016 Tape Autoloader DLT1, SDLT 320, Ultrium 460 ¦ HPE StoreEver 1/8 G2 Ultrium 15000, Ultrium 3000, Ultrium 6250 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 1 year ¦ Technical support – remote diagnosis – 1 year ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 1 year |
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