HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement – 1 year – on-site
677.00 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualised environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks, and networks.
in stock
Description
| HPE Proactive Care Call-To-Repair Service Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | HPE DAT 160; DAT 160, 72; StorageWorks DAT 160, DAT 320, DAT 40, DAT 72 |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE DAT 160 USB External Tape Drive ¦ HPE DAT 160, 72 ¦ HPE StorageWorks DAT 160 External Tape Drive, DAT 160 USB External Tape Drive, DAT 320 SAS External Tape Drive, DAT 320 USB External Tape Drive, DAT 40 USB External Tape Drive, DAT 72 External Tape Drive, DAT 72 USB External Tape Drive, DAT 72 USB Internal Tape Drive |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 1 year ¦ Technical support – remote diagnosis – 1 year ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 1 year |
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