HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement – 1 year – on-site

1,069.30 $

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualised environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks, and networks.

in stock

SKU: U1FP6PE Category:

Description

HPE Proactive Care Call-To-Repair Service Post Warranty – extended service agreement – 1 year – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For StorageWorks Network Storage System X1400, X1400 2TB SATA Model, X1400 4TB SATA Model, X1400 8TB SATA Model, X1400 G2, X1500 4TB SATA Model, X1500 8TB SATA Model, X1500 G2
General
Full Contract Period 1 year
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE StorageWorks Network Storage System X1400, X1400 2TB SATA Model, X1400 4TB SATA Model, X1400 8TB SATA Model, X1400 G2, X1500 4TB SATA Model, X1500 8TB SATA Model, X1500 G2
Details
Service & Support Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 1 year ¦ Technical support – remote diagnosis – 1 year ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 1 year

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