HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement – 1 year – on-site
945.97 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualised environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks, and networks.
in stock
Description
| HPE Proactive Care Call-To-Repair Service Post Warranty – extended service agreement – 1 year – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | DAT 72; StorageWorks DAT 320 USB Internal Tape Drive with 1U USB Rack-Mount Kit, USB Rack-Mount Kit; StorageWorks Rack-Mount Kit DAT 160 drive, DAT 72 drive; StoreEver DAT 160 USB in 1U Rack-mount Kit, USB Rack-mount Kit |
| General | |
| Full Contract Period | 1 year |
| Location | On-site |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE DAT 72 ¦ HPE StorageWorks DAT 320 USB Internal Tape Drive with 1U USB Rack-Mount Kit, USB Rack-Mount Kit ¦ HPE StorageWorks Rack-Mount Kit DAT 160 drive, DAT 72 drive ¦ HPE StoreEver DAT 160 USB in 1U Rack-mount Kit, USB Rack-mount Kit |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 1 year ¦ Technical support – remote diagnosis – 1 year ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 1 year |
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