HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement – 1 year – on-site

1,444.54 $

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualised environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks, and networks.

in stock

SKU: U1FJ9PE Category:

Description

HPE Proactive Care Call-To-Repair Service Post Warranty – extended service agreement – 1 year – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 1 year
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Designed For LTO-5 Ultrium; Rack-Mount Kit LTO-4; StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit; StorageWorks Rack-Mount Kit Ultrium 1760, Ultrium 448, Ultrium 920; StorageWorks Ultrium 448, 920; StoreEver 6250, LTO-5, LTO-7, SCSI Rack-mount Kit; StoreEver LTO-5 Ultrium; Ultrium 448, 920
General
Full Contract Period 1 year
Location On-site
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE LTO-5 Ultrium 3000 ¦ HPE Rack-Mount Kit LTO-4 Ultrium 1760 ¦ HPE StorageWorks SAS Rack-Mount Kit, SCSI Rack-Mount Kit ¦ HPE StorageWorks Rack-Mount Kit Ultrium 1760 Drive, Ultrium 448 Drive, Ultrium 920 Drive ¦ HPE StorageWorks Ultrium 448, 448 with HBA and Rack Mount Bundle, 920, 920 with HBA and Rack Mount Bundle ¦ HPE StoreEver 6250, LTO-5 Ultrium 3000, LTO-7 Ultrium 15000, SCSI Rack-mount Kit ¦ HPE StoreEver LTO-5 Ultrium 3000 SAS Internal Tape Drive ¦ HPE Ultrium 448, 920
Details
Service & Support Extended service agreement – parts and labour – 1 year – on-site – repair time: 6 hours (distance from customer site – 80 km) – availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement – parts and labour – 1 year – on-site – repair time: 8 hours (distance from customer site – 160 km) – availability: 24 hours a day / Monday-Sunday ¦ Product info support – web knowledge base access – 1 year ¦ Technical support – remote diagnosis – 1 year ¦ Technical support – phone consulting – 1 year – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 1 year

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