HPE Proactive Care Next Business Day Service extended service agreement – 5 years – on-site

3,011.12 $

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

in stock

SKU: H1K90A5 WAG Category:

Description

HPE Proactive Care Next Business Day Service – extended service agreement – 5 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
General
Full Contract Period 5 years
Location On-site
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Service Included Parts and labour
Details
Service & Support Extended service agreement – parts and labour – 5 years – on-site – response time: NBD – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 5 years ¦ Product info support – web knowledge base access – 5 years ¦ New releases update – 5 years ¦ Technical support – phone consulting – 5 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday

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