2,445.63 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
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| HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention – extended service agreement – 3 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | P/N: 668815-421 |
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | P/N: 668815-421 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 3 years – on-site – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ New releases update – 3 years ¦ Technical support – phone consulting – 3 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention – 3 years |
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