HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement – 3 years – on-site

5,248.15 $

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

in stock

SKU: U8L17E Category:

Description

HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Designed For BLc7000 Platinum Single-Phase Enclosure w/6 Power Supplies and 10 Fans w/16 OneView Licenses
General
Full Contract Period 3 years
Location On-site
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Service Included Parts and labour
Compatibility Information
Designed For HPE BLc7000 Platinum Single-Phase Enclosure w/6 Power Supplies and 10 Fans w/16 OneView Licenses
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – response time: NBD – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ New releases update – 3 years ¦ Technical support – phone consulting – 3 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention – 3 years

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