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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention – extended service agreement – 3 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 3 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | HPE 830 24-Port PoE+ Unified Wired-WLAN Switch, 830 24-Port PoE+ Unified Wired-WLAN TAA-compliant Switch |
General | |
Full Contract Period | 3 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE 830 24-Port PoE+ Unified Wired-WLAN Switch, 830 24-Port PoE+ Unified Wired-WLAN TAA-compliant Switch |
Details | |
Service & Support | Extended service agreement – parts and labour – 3 years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – response time: 2 hours – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ New releases update – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ Comprehensive defective material retention – 3 years |
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