2,941.58 $
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention – extended service agreement – 4 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 4 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Designed For | ProLiant DL360e Gen8, DL360e Gen8 Special Server |
General | |
Full Contract Period | 4 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HPE ProLiant DL360e Gen8, DL360e Gen8 Special Server |
Details | |
Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – response time: NBD – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 4 Years ¦ Product info support – web knowledge base access – 4 Years ¦ New releases update – 4 Years ¦ Technical support – phone consulting – 4 Years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention – 4 Years |
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