177.11 $
HPE Support Plus Service is composed of comprehensive hardware and software services that help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. In addition, HPE Support Plus provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
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HPE Support Plus – extended service agreement – 5 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 5 years |
Response Time | 4 hours |
Service Availability | 13 hours a day / 5 days a week |
General | |
Full Contract Period | 5 years |
Location | On-site |
Response Time | 4 hours |
Service Availability | 13 hours a day / 5 days a week |
Service Included | Parts and labour |
Details | |
Service & Support | Extended service agreement – parts and labour – 5 years – on-site – response time: 4 h – availability: 13 hours a day (8:00 AM – 9:00 PM) / Monday-Friday ¦ Technical support – phone consulting – 5 years – response time: 2 h – availability: 13 hours a day (8:00 AM – 9:00 PM) / Monday-Friday ¦ Technical support – web knowledge base access – 5 years ¦ New releases update – 5 years |
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