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HPE Foundation Care Next Business Day Service extended service agreement – 4 years – on-site
1,520.64 $
Offers a next-business-day on-site response with coverage available nine hours per day between 8:00 a.m. and 5:00 p.m. local time, on business days Monday through Friday, excluding on Hewlett Packard Enterprise holidays. Software support is provided with a two-hour response time.
in stock
Description
| HPE Foundation Care Next Business Day Service – extended service agreement – 4 years – on-site | |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Designed For | HPE SB3000c Tape Blade; LTO-4 Ultrium 1760; LTO-5 Ultrium 3000, 3280; StorageWorks Ultrium 1760; StoreEver 6250, LTO-3 Ultrium 920, LTO-4 Ultrium 1760, LTO-6 Ultrium 6650; StoreEver LTO-5 Ultrium 3000 SAS External Tape Drive; Ultrium 920 |
| General | |
| Full Contract Period | 4 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labour |
| Compatibility Information | |
| Designed For | HPE SB3000c Tape Blade ¦ HPE LTO-4 Ultrium 1760 ¦ HPE LTO-5 Ultrium 3000, 3280 ¦ HPE StorageWorks Ultrium 1760 ¦ HPE StoreEver 6250, LTO-3 Ultrium 920, LTO-4 Ultrium 1760, LTO-6 Ultrium 6650 ¦ HPE StoreEver LTO-5 Ultrium 3000 SAS External Tape Drive ¦ HPE Ultrium 920 |
| Details | |
| Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – response time: next business day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 4 Years – response time: 2 hours – availability: 9 hours a day / Monday-Friday ¦ Technical support – remote diagnosis – 4 Years ¦ New releases update – 4 Years ¦ Product info support – web knowledge base access – 4 Years |
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